Booking Policy
1. All bookings are subject to availability and confirmation by HH Villa Malindi.
2. A deposit of 30% is required to secure your booking. The balance is due 14 days before arrival.
3. For bookings made within 2days days of arrival, full payment is required at the time of booking.
4. Children aged 0-18 stay for free when accompanied by paying adults within the maximum occupancy limits.
5. Additional fees apply for children exceeding the room capacity limits.
Cancellation Policy
Free cancellation if cancelled at least 30 days before arrival. Full refund provided for cancellations made 30 days or more prior to your check-in date.
1. Cancellations made more than 14days before arrival will receive a full refund minus a $10 administration fee.
2. Cancellations made within 3days of arrival will forfeit the full amount paid.
Check-in/Check-out
1. Check-in time is from 12:00 PM. Early check-in may be available upon request.
2. Check-out time is by 10:00 AM. Late check-out may be available upon request.
House Rules
1. Smoking is not permitted inside the villa.
2. Pets may be allowed with prior approval and may be subject to additional fees.
3. The number of guests must not exceed the maximum capacity of the booked accommodation.
Damage Policy
1. Guests are responsible for any damage to the property during their stay.
2. A damage deposit may be required and will be refunded after inspection.
Tax Policy
1. All rates are subject to a 15% tax which will be added to the final bill.